Privacy Policy
Last updated: April 3, 2025
10,000 Hammers ("we", "us", or "our") is a single-person software consulting business committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, email, or in the course of providing software development services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Your name, email address, company name, and other details you voluntarily provide.
- Project Information: Technical requirements, business context, and other materials shared for the purpose of consulting or development.
- Billing Information: Invoice details and records of payment (no credit card data is stored).
- Website Usage Data: We use Plausible Analytics to collect anonymous, aggregated information about website visits (no cookies or personal data).
- Error Monitoring: We use Glitchtip to collect anonymized error reports from our systems to ensure functionality and stability.
2. How We Use Your Information
We use your information to:
- Provide software consulting and development services.
- Communicate regarding project work, proposals, or support.
- Invoice for services and maintain financial records.
- Analyze and improve our website and services using anonymized data.
- Comply with legal and regulatory obligations.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:
- Contract: Processing necessary to fulfill a contract or provide a service.
- Consent: Where you have given explicit consent.
- Legal obligation: To comply with applicable laws and regulations.
- Legitimate interest: To maintain and improve the business, such as through usage monitoring and security.
4. Your Rights (GDPR)
If you are in the EEA, you have the following rights under the GDPR:
- Access your data and request a copy.
- Correct or update your personal information.
- Request erasure of your data.
- Object to or restrict how we process your data.
- Withdraw your consent at any time, where applicable.
- File a complaint with a data protection authority.
To exercise your rights, contact us using the details at the bottom of this policy.
5. Third-Party Services
We use third-party tools and services to operate effectively. These include:
- Glitchtip (glitchtip.com): For collecting anonymized error tracking data.
- Plausible Analytics (plausible.io): A privacy-focused, cookie-free analytics platform.
- Google Workspace: For business email and file storage.
- GitHub or similar platforms: For source code and version control.
- Accounting Software: To manage invoicing and financial records.
Each third-party service has its own privacy policy, and we only use services that are GDPR-compliant or offer adequate protections.
6. Data Retention
We retain personal data only as long as necessary to provide services, fulfill legal obligations, or resolve disputes. Project-related data may be stored securely in version control systems or cloud platforms for ongoing support or historical context.
7. Data Security
We take reasonable steps to secure your data, including using encrypted storage and limiting access to only necessary systems. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect data from them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be accessible via our website or upon request.
10. Contact Us
For questions, requests, or data-related concerns, contact:
10,000 Hammers
- Email: privacy@10000hammers.com
- Location: Virgina, USA